STORE SYSTEMS: THE FRONT OFFICE
THE SALES SCREEN
The main sales screen is the centre of the Arel Retail point of sale system. It provides the functionality you would expect from any pos software solution, ie recording sales of products and services.
The salesperson simply scans product barcodes or enters product codes into the main sales grid and when all products have been entered, completes the sale.
At this point tender information is recorded, along with any gift vouchers redeemed and a receipt is printed.
Discounting, multiple unit price schemes and sales periods are completely supported.
The sales screen also supports the sale of gift vouchers, the suspending and resuming of sales and records the sales person that performed the sale.
CUSTOMER RETURNS
Customer returns can be performed based on a existing receipt number, or by entering the products to be returned.
Reason codes for each returned product are recorded and refunds may be given either as gift vouchers (credit notes) or as a reimbursement in cash or credit.
All customer returns record the name and contact details of the person returning the goods, and a return docket is printed out that must be signed by the customer.
EXCHANGES
Exchanges work in a similar manner to returns and sales, in that the exchange can be performed based on a receipt number, or products can be individually entered. Products being taken are then entered or scanned and a value difference is calculated.
The customer is either reimbursed the difference or pays the difference and information on why products were exchanged is recorded.
PRODUCT LOOKUPS
Product lookups are available from anywhere in the system and provide information on the product details, stock availability and stock located in associated stores.
Information on stock in transit and on layby is also displayed.
STOCK TRANSFERS
Stock may be transferred to or from any store to either another store or the warehouse. Each store transfer holds both the quantity sent and the quantity received and any discrepancies can be reported on in the Back Office.
DAILY PROCEDURES
There is no traditional start or end of day process in the Arel Retail solution, and the only procedure that should be performed each day (or at the end of each shift) is the cash up procedure.
Arel Retail provides an integrated Z-Read and Banking procedure to make daily store closing much simpler.
Store takings are entered based on tendered types and cash is entered simply by counting the number of notes and coins. For stores with human traffic counters, the number of visitors during the shift can also be recorded and float variances are also accounted for.
Any difference between the store takings and the Z-Read is reported for verification.
AUDITING
All activities in the system are recorded in an audit log. This log can be reviewed at any time for verification or staff management purposes.
MEMBERS
Arel Retail supports a Member database. Each member can have specific discounts applied, and sales reporting can be performed against members.
Usually staff members are entered in the member database to record staff sales in addition to normal member sales.
OTHER FEATURES
- Integrated Stock Take
- Stock Adjustments
- Security based access
- Internal Store Email
- Integrated Reporting
- Petty Cash put-ins and take-outs with reason codes
- Sales Budgets at store and sales person level
- Sales Person timesheets
- Integrated On Line Help
- Integrated access to web based support
- Training Mode
MORE INFORMATION
For more information on the Arel Retail solution please email sales@arelretail.com or phone +61 2 9669 8000
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Store Systems
